{"id":76303,"date":"2017-09-26T08:58:06","date_gmt":"2017-09-26T01:58:06","guid":{"rendered":"https:\/\/www.chudu24.com\/thongtindulich\/?p=76303"},"modified":"2018-05-03T15:07:03","modified_gmt":"2018-05-03T08:07:03","slug":"gio-check-va-quyen-nang-cua-le-tan-khach-san","status":"publish","type":"post","link":"https:\/\/www.chudu24.com\/thongtindulich\/2017\/09\/26\/gio-check-va-quyen-nang-cua-le-tan-khach-san\/","title":{"rendered":"Gi\u1edd check-out v\u00e0 quy\u1ec1n n\u0103ng c\u1ee7a l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n"},"content":{"rendered":"

Trong chuy\u1ebfn du l\u1ecbch ch\u00e2u \u00c2u m\u00f9a thu tr\u01b0\u1edbc, J. Keith van Straaten, c\u00e2y b\u00fat c\u1ee7a trang t\u01b0 v\u1ea5n The Points Guy, qua \u0111\u00eam trong m\u1ed9t kh\u00e1ch s\u1ea1n h\u1ea1ng sang t\u1ea1i Venice. M\u1ea3i m\u00ea ng\u1eafm c\u1ea3nh v\u00e0 mua s\u1eafm, Keith b\u1ed7ng nh\u1eadn ra \u0111\u1ed3ng h\u1ed3 ch\u1ec9 14h30, m\u00e0 l\u1ebd ra anh ph\u1ea3i check-out l\u00fac 12h.<\/p>\n

\"Th\u00f4ng
Th\u00f4ng th\u01b0\u1eddng c\u00e1c kh\u00e1ch s\u1ea1n lu\u00f4n y\u00eau c\u1ea7u kh\u00e1ch tr\u1ea3 ph\u00f2ng l\u00fac 12h. \u1ea2nh: The Points Guy.<\/figcaption><\/figure>\n

Khi Keith v\u1ec1 kh\u00e1ch s\u1ea1n, th\u1ebb ch\u00eca kh\u00f3a kh\u00f4ng th\u1ec3 m\u1edf c\u1eeda ph\u00f2ng. Anh ph\u1ea3i tr\u1ea3 150 euro, t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi gi\u00e1 thu\u00ea ph\u00f2ng m\u1ed9t \u0111\u00eam, \u0111\u1ec3 nh\u1eadn th\u1ebb ch\u00eca kh\u00f3a m\u1edbi v\u00e0 l\u1ea5y h\u00e0nh l\u00fd kh\u1ecfi ph\u00f2ng.<\/p>\n

Keith v\u1eabn \u1ea5m \u1ee9c trong l\u00f2ng sau nhi\u1ec1u th\u00e1ng, anh li\u00ean h\u1ec7 v\u1edbi Michelle v\u00e0 Ted. Hai ng\u01b0\u1eddi b\u1ea1n c\u1ee7a anh c\u00f3 nhi\u1ec1u n\u0103m kinh nghi\u1ec7m v\u1edbi v\u1ecb tr\u00ed l\u1ec5 t\u00e2n \u1edf nh\u1eefng kh\u00e1ch s\u1ea1n cao c\u1ea5p t\u1ea1i M\u1ef9 v\u00e0 nhi\u1ec1u n\u01a1i tr\u00ean th\u1ebf gi\u1edbi.<\/p>\n

D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng c\u00e2u h\u1ecfi c\u1ee7a Keith v\u00e0 l\u1eddi gi\u1ea3i th\u00edch c\u1ee7a kh\u00e1ch m\u1eddi v\u1ec1 th\u1ee7 t\u1ee5c check-out c\u1ee7a kh\u00e1ch s\u1ea1n. Anh hy v\u1ecdng c\u00f3 th\u1ec3 gi\u00fap nhi\u1ec1u ng\u01b0\u1eddi tr\u00e1nh sai l\u1ea7m nh\u01b0 m\u00ecnh.<\/p>\n

T\u00f4i \u0111o\u00e1n kh\u00e1ch s\u1ea1n kh\u00e1 c\u00f4ng b\u1eb1ng khi b\u1eaft t\u00f4i tr\u1ea3 ph\u00ed. C\u00f3 th\u1ef1c s\u1ef1 l\u00e0 ai \u0111\u00f3 \u0111ang ch\u1edd check-in ph\u00f2ng c\u1ee7a t\u00f4i v\u00e0o h\u00f4m \u0111\u00f3 kh\u00f4ng?<\/strong><\/p>\n

Michelle<\/strong>: H\u1ea7u h\u1ebft kh\u00e1ch s\u1ea1n th\u01b0\u1eddng c\u00f3 2 \u0111\u1ebfn 3 ph\u00f2ng tr\u1ed1ng. N\u1ebfu \u0111\u00f3 kh\u00f4ng ph\u1ea3i m\u00f9a cao \u0111i\u1ec3m, b\u1ea1n lu\u00f4n t\u00ecm \u0111\u01b0\u1ee3c ph\u00f2ng ngh\u1ec9 n\u1ebfu h\u1ecfi l\u1ec5 t\u00e2n.<\/p>\n

Ted<\/strong>: Kh\u1ea3 n\u0103ng kh\u00e1ch s\u1ea1n k\u00edn 100% ph\u00f2ng l\u00e0 r\u1ea5t th\u1ea5p, tr\u1eeb phi m\u1ed9t s\u1ef1 ki\u1ec7n l\u1edbn \u0111ang di\u1ec5n ra trong th\u00e0nh ph\u1ed1.<\/p>\n

V\u1eady l\u1ec5 t\u00e2n c\u00f3 th\u1ec3 th\u1ef1c s\u1ef1 l\u00e0m g\u00ec \u0111\u1ec3 gi\u00fap kh\u00e1ch? Kh\u00e1ch s\u1ea1n c\u00f3 ch\u00ednh s\u00e1ch thu th\u00eam ph\u00ed check-out mu\u1ed9n sao?<\/strong><\/p>\n

Ted<\/strong>: L\u1ec5 t\u00e2n c\u00f3 th\u1ec3 quy\u1ebft \u0111\u1ecbnh r\u1ea5t nhi\u1ec1u th\u1ee9.<\/p>\n

Michelle<\/strong>: Nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n c\u00f3 th\u1ea9m quy\u1ec1n x\u1eed l\u00fd nh\u1eefng t\u00ecnh hu\u1ed1ng nh\u01b0 v\u1eady, \u0111\u1eb7c bi\u1ec7t l\u00e0 trong m\u1ed9t kh\u00e1ch s\u1ea1n cao c\u1ea5p. \u0110i\u1ec1u n\u00e0y ph\u1ee5 thu\u1ed9c v\u00e0o ch\u00ednh s\u00e1ch t\u1eebng n\u01a1i, th\u01b0\u1eddng nh\u00e2n vi\u00ean s\u1ebd c\u00f3 th\u1ebb \u01b0u \u0111\u00e3i \u0111\u1ec3 t\u1eb7ng kh\u00e1ch khi c\u1ea7n. Nh\u1edd v\u1eady kh\u00e1ch c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c mi\u1ec5n tr\u1ea3 ph\u00ed check-out mu\u1ed9n.<\/p>\n

L\u1ea7n sau t\u00f4i c\u00f3 th\u1ec3 l\u00e0m g\u00ec kh\u00e1c n\u1ebfu \u0111i\u1ec1u t\u01b0\u01a1ng t\u1ef1 x\u1ea3y ra?<\/strong><\/p>\n

Michelle<\/strong>: B\u1ea1n c\u00f3 th\u1ec3 h\u1ecfi: “Kh\u00e1ch s\u1ea1n c\u00f3 k\u00edn 100% ph\u00f2ng kh\u00f4ng? C\u00f3 ai check-in ph\u00f2ng \u0111\u00f3 ch\u01b0a?” ho\u1eb7c \u0111\u1ed5 l\u1ed7i cho ng\u01b0\u1eddi kh\u00e1c: “B\u1ed7ng nhi\u00ean t\u00f4i c\u00f3 bu\u1ed5i meeting n\u00e0y n\u00ean kh\u00f4ng th\u1ec3 r\u1eddi \u0111i s\u1edbm \u0111\u01b0\u1ee3c”. B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 g\u1ecdi \u0111i\u1ec7n tho\u1ea1i tr\u01b0\u1edbc \u0111\u1ec3 th\u00f4ng b\u00e1o m\u00ecnh kh\u00f4ng th\u1ec3 tr\u1ea3 ph\u00f2ng s\u1edbm, l\u1ec5 t\u00e2n s\u1ebd bi\u1ebft thu x\u1ebfp trong kh\u1ea3 n\u0103ng.<\/p>\n

Ted<\/strong>: N\u1ebfu b\u1ea1n \u0111\u00e3 thu d\u1ecdn h\u00e0nh l\u00fd tr\u01b0\u1edbc khi check-out, nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n s\u1ebd bi\u1ebft \u00fd nh\u01b0ng c\u00f3 th\u1ec3 h\u1ecd v\u1eabn d\u1ecdn ph\u00f2ng \u0111\u1ec3 chu\u1ea9n b\u1ecb cho kh\u00e1ch ti\u1ebfp theo.<\/p>\n

\"N\u1ed5i
N\u1ed5i n\u00f3ng ch\u1ec9 khi\u1ebfn t\u00ecnh h\u00ecnh th\u00eam t\u1ed3i t\u1ec7. \u1ea2nh minh h\u1ecda: Pinterest.<\/figcaption><\/figure>\n

N\u1ebfu t\u00f4i n\u00f3i “T\u00f4i mu\u1ed1n g\u1eb7p qu\u1ea3n l\u00fd” th\u00ec c\u00f3 hi\u1ec7u qu\u1ea3 kh\u00f4ng?<\/strong><\/p>\n

Michelle<\/strong>: \u0110\u00f3 l\u00e0 \u0111i\u1ec1u t\u1ec7 nh\u1ea5t b\u1ea1n c\u00f3 th\u1ec3 n\u00f3i ra. Th\u01b0\u1eddng vi\u1ec7c li\u00ean h\u1ec7 qu\u1ea3n l\u00fd ch\u1ec9 h\u1eefu \u00edch khi c\u00f3 ph\u00e0n n\u00e0n v\u1ec1 chuy\u1ec7n g\u00ec \u0111\u00f3 th\u1ef1c s\u1ef1 nghi\u00eam tr\u1ecdng, nh\u01b0 c\u00f3 gi\u00e1n tr\u00ean gi\u01b0\u1eddng ng\u1ee7 ch\u1eb3ng h\u1ea1n.<\/p>\n

Ted<\/strong>: C\u00e2u n\u00e0y h\u1ea7u nh\u01b0 kh\u00f4ng c\u00f3 t\u00e1c d\u1ee5ng \u0111\u00e2u.<\/p>\n

N\u1ebfu t\u00f4i l\u00e0m \u1ea7m \u0129 l\u00ean th\u00ec sao?<\/strong><\/p>\n

Michelle<\/strong>: L\u1eddi n\u00f3i ch\u1eb3ng m\u1ea5t ti\u1ec1n mua… \u0110\u1eebng ng\u1ed1c ngh\u1ebfch m\u00e0 l\u00e0m lo\u1ea1n l\u00ean, nh\u1ea5t l\u00e0 khi b\u1ea1n c\u00f3 l\u1ed7i. Nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n n\u1ebfu h\u1ecd mu\u1ed1n, v\u00e0 h\u1ecd s\u1ebd kh\u00f4ng th\u1ec3 gi\u00fap n\u1ebfu h\u1ecd kh\u00f4ng mu\u1ed1n. Khi \u1ea5y, b\u1ea1n s\u1ebd ch\u1eb3ng l\u00e0 g\u00ec trong m\u1eaft h\u1ecd c\u1ea3.<\/p>\n

N\u1ebfu t\u00f4i \u0111e d\u1ecda kh\u00e1ch s\u1ea1n? Hay n\u00f3i r\u1eb1ng m\u00ecnh s\u1ebd ch\u1ea5m \u0111i\u1ec3m th\u1ea5p tr\u00ean c\u00e1c trang \u0111\u00e1nh gi\u00e1?<\/strong><\/p>\n

Michelle<\/strong>: Ph\u1ea3n \u1ee9ng tr\u01b0\u1edbc nh\u1eefng l\u1eddi \u0111e d\u1ecda ph\u1ee5 thu\u1ed9c v\u00e0o t\u1eebng qu\u1ed1c gia. V\u00ed d\u1ee5, t\u1ea1i \u0110\u1ee9c, kh\u00e1ch s\u1ea1n th\u01b0\u1eddng r\u1ea5t ch\u1eb7t ch\u1ebd v\u1edbi kh\u00e2u gi\u1eef ph\u00f2ng cho kh\u00e1ch. N\u1ebfu mu\u1ed1n \u0111e d\u1ecda “\u0111\u00e1nh v\u00e0o kinh t\u1ebf”, b\u1ea1n ho\u1eb7c c\u00f4ng ty c\u1ee7a b\u1ea1n ph\u1ea3i \u0111\u1eb7t \u00edt nh\u1ea5t 300 \u0111\u00eam t\u1ea1i kh\u00e1ch s\u1ea1n \u0111\u00f3 m\u1ed7i n\u0103m \u0111\u1ec3 c\u00f3 t\u1ea7m \u1ea3nh h\u01b0\u1edfng nh\u1ea5t \u0111\u1ecbnh.<\/p>\n

Ted<\/strong>: B\u1ea1n c\u00f3 th\u1ec3 n\u00f3i: “Ti\u1ebfc qu\u00e1, t\u00f4i s\u1ebd cho t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi tr\u00ean TripAdvisor bi\u1ebft chuy\u1ec7n n\u00e0y”, nh\u01b0ng th\u1ebf c\u0169ng ch\u1eb3ng \u00edch g\u00ec trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y.<\/p>\n

T\u00f4i c\u00f3 th\u1ec3 r\u1eddi kh\u1ecfi \u0111\u00f3 m\u00e0 kh\u00f4ng ph\u1ea3i tr\u1ea3 th\u00eam ti\u1ec1n kh\u00f4ng?<\/strong><\/p>\n

Ted<\/strong>: Nh\u01b0 th\u1ec3 b\u1ea1n \u0111\u1ed1i tho\u1ea1i v\u1edbi th\u1ea9m ph\u00e1n v\u00e0 n\u00f3i nh\u1eefng c\u00e2u phi logic nh\u01b0: “T\u00f4i th\u00fa nh\u1eadn m\u00ecnh \u0111\u00e3 v\u01b0\u1ee3t \u0111\u00e8n \u0111\u1ecf, \u0111i\u1ec1u \u0111\u00f3 ch\u1eb3ng khi\u1ebfn ai c\u00f3 thai c\u1ea3”. M\u1ed9t s\u1ed1 th\u1ea9m ph\u00e1n s\u1ebd \u0111\u1ec3 b\u1ea1n \u0111i, m\u1ed9t s\u1ed1 th\u00ec kh\u00f4ng.<\/p>\n

Michelle<\/strong>: X\u00e9t cho c\u00f9ng, b\u1ea1n v\u1eabn c\u00f3 l\u1ed7i.<\/p>\n

Nh\u1eefng \u0111i\u1ec1u b\u1ea1n n\u00ean l\u00e0m:<\/strong><\/span><\/p>\n

Thu d\u1ecdn h\u00e0nh l\u00fd s\u1eb5n s\u00e0ng tr\u01b0\u1edbc ng\u00e0y check-out. Nh\u01b0 v\u1eady b\u1ea1n s\u1ebd \u0111\u1ee1 ph\u1ea3i lo l\u1eafng khi t\u1edbi gi\u1edd tr\u1ea3 ph\u00f2ng, kh\u00e1ch s\u1ea1n c\u0169ng c\u00f3 th\u1eddi gian chu\u1ea9n b\u1ecb cho c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd.<\/p>\n

H\u00e3y c\u1eed x\u1eed nh\u00e3 nh\u1eb7n. B\u1ea1n c\u00f3 th\u1ec3 h\u1ecdc th\u00eam v\u00e0i thu\u1eadt ng\u1eef c\u1ee7a ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n \u0111\u1ec3 s\u1eed d\u1ee5ng khi c\u1ea7n.<\/p>\n

H\u00e3y th\u00f4ng b\u00e1o v\u1edbi nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n s\u1edbm, \u0111\u1ec3 h\u1ecd c\u00f3 th\u1eddi gian c\u00e2n nh\u1eafc v\u00e0 nh\u01b0\u1ee3ng b\u1ed9 n\u1ebfu c\u00f3 th\u1ec3. Th\u00f4ng th\u01b0\u1eddng, kh\u00e1ch s\u1ea1n c\u00e0ng b\u00ecnh d\u00e2n c\u00e0ng linh ho\u1ea1t v\u1ec1 th\u1eddi gian check-out c\u1ee7a kh\u00e1ch, hi\u1ec7n nay m\u1ed9t s\u1ed1 n\u01a1i c\u0169ng c\u00f3 ch\u00ednh s\u00e1ch nh\u1eadn\/tr\u1ea3 ph\u00f2ng 24\/24.<\/p>\n

N\u1ebfu b\u1ea1n kh\u00f4ng th\u1ec3 th\u01b0\u01a1ng l\u01b0\u1ee3ng check-out mu\u1ed9n, h\u00e3y \u0111\u00fang gi\u1edd.<\/p>\n","protected":false},"excerpt":{"rendered":"

Trong chuy\u1ebfn du l\u1ecbch ch\u00e2u \u00c2u m\u00f9a thu tr\u01b0\u1edbc, J. Keith van Straaten, c\u00e2y b\u00fat c\u1ee7a trang t\u01b0 v\u1ea5n The Points Guy, qua \u0111\u00eam trong m\u1ed9t kh\u00e1ch s\u1ea1n h\u1ea1ng sang t\u1ea1i Venice. M\u1ea3i m\u00ea ng\u1eafm c\u1ea3nh v\u00e0 mua s\u1eafm, Keith b\u1ed7ng nh\u1eadn ra \u0111\u1ed3ng h\u1ed3 ch\u1ec9 14h30, m\u00e0 l\u1ebd ra anh ph\u1ea3i check-out l\u00fac 12h. […]<\/p>\n","protected":false},"author":7,"featured_media":76306,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[160],"tags":[7800,322,158],"class_list":["post-76303","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tin-du-lich","tag-check-out-khach-san","tag-chudu24","tag-khach-san"],"_links":{"self":[{"href":"https:\/\/www.chudu24.com\/thongtindulich\/wp-json\/wp\/v2\/posts\/76303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chudu24.com\/thongtindulich\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.chudu24.com\/thongtindulich\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.chudu24.com\/thongtindulich\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chudu24.com\/thongtindulich\/wp-json\/wp\/v2\/comments?post=76303"}],"version-history":[{"count":2,"href":"https:\/\/www.chudu24.com\/thongtindulich\/wp-json\/wp\/v2\/posts\/76303\/revisions"}],"predecessor-version":[{"id":116446,"href":"https:\/\/www.chudu24.com\/thongtindulich\/wp-json\/wp\/v2\/posts\/76303\/revisions\/116446"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.chudu24.com\/thongtindulich\/wp-json\/wp\/v2\/media\/76306"}],"wp:attachment":[{"href":"https:\/\/www.chudu24.com\/thongtindulich\/wp-json\/wp\/v2\/media?parent=76303"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.chudu24.com\/thongtindulich\/wp-json\/wp\/v2\/categories?post=76303"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.chudu24.com\/thongtindulich\/wp-json\/wp\/v2\/tags?post=76303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}